Shipping policy
Shipping Policy
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Thank you for shopping with Express Way Trading (EWT). Please read our shipping policy carefully before placing your order.
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Processing Time
All orders are processed within 1ā3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a notification once your order has been shipped.
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected at checkout.
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Domestic Shipping: 3ā7 business days
International Shipping: 7ā21 business days
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Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen circumstances.
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Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your shipment through the carrier's website.
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Customs, Duties & Taxes
EWT is not responsible for any customs fees, import duties, or taxes that may be applied to your order when it arrives in your destination country. These charges are the sole responsibility of the customer.
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Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us at info@ewt.qa within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.
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Contact Us
For any shipping-related inquiries, please reach out to our customer support team at info@ewt.qa.